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Quality Of Life Omnimedia Inc. Privacy Code


Most recently amended November 1, 2005.

General
Quality Of Life Omnimedia values its customers and respects their privacy. Quality Of Life Omnimedia understands the trust that is placed in them when private information is shared with them. Quality Of Life Omnimedia is committed to using this customer information responsibly. We do not sell your personal information to third parties. We collect information that is voluntarily provided by the consumer, in an effort to inform you about products, services and special promotions.

We may send emails marketing Quality Of Life Omnimedia Inc. products and services. These emails may include special offers, product announcements, and other messages from our various lines of businesses telling you about Quality Of Life Omnimedia Inc. products and services.

Information Collection and Use Practices
When you enter a promotion, sweepstakes, or contest hosted by Quality Of Life Omnimedia Inc. or sponsored by Quality Of Life Omnimedia Inc. and/or our many partners, we ask for your name, address, and email address.
You may be asked to provide additional information or to answer certain questions, some of which may be optional, in order to participate.
We may contact you in connection with a particular promotion, such as a sweepstakes or contest, in order to update you of your status, administer the promotion, let you know that a promotion has ended, and for other purposes.

Information Sharing and Disclosure Practices
Promotions that are hosted on Quality Of Life Omnimedia Inc. may be sponsored by Quality Of Life Omnimedia Inc., may be co-sponsored by Quality Of Life Omnimedia Inc. and another company, or may be sponsored by companies other than Quality Of Life Omnimedia Inc. Some or all of the data collected during a promotion may be shared with the sponsor(s) or companies indicated on the entry form.
If data will be shared, then there will be notice prior to the time of data collection or transfer.

When you participate in a Quality Of Life Omnimedia Inc.-sponsored or hosted promotion, you are subject the Official Rules of that promotion.

Exclusions from privacy protection: Quality Of Life Omnimedia Inc. Privacy Code does not impose any limits on the collection, use or disclosure of the following information by Quality Of Life Omnimedia Inc.: a) information that is publicly available, such as a Person's name, address, telephone number and electronic address, when listed in a directory or made available through directory assistance; b) business-contact information, such as the name, title or business address or telephone number of an employee of an organization; c) information collected, used or disclosed in the course of journalistic, literary or artistic activities; or d) aggregate information that cannot be associated with a specific person, such as demographic statistics about Quality Of Life Omnimedia customers, or number of visitors and average time spent on a website.

Purposes for Collection of Personal Information
Quality Of Life Omnimedia has collected and collects Personal Information for the following purposes: a) to establish and maintain responsible commercial relations with Individuals and to provide ongoing service; b) to understand Individual needs; c) to develop, enhance, market or provide products and services; d) to manage and develop its business and operations, including personnel and employment matters; and e) to meet legal or regulatory requirements, including to protect or defend a legal interest, and in connection with an actual or possible Quality Of Life Omnimedia corporate re-organization.

Obtaining Consent
Quality Of Life Omnimedia will make a reasonable effort to make sure Persons understand how their Personal Information will be used by Quality Of Life Omnimedia. Quality Of Life Omnimedia will obtain consent from Persons before or when it collects or uses the Personal Information. Quality Of Life Omnimedia will not attempt to deceive Persons into giving consent.

A Person's consent can be express, implied, or given through an authorized representative. A Person can withdraw consent at any time, with certain exceptions noted herein. Quality Of Life Omnimedia, however, may collect, use or disclose Personal Information without the Person's knowledge or consent in exceptional circumstances where such collection, use or disclosure is permitted or as required by law.

Note: If any Person at any time has any questions or concerns about Quality Of Life Omnimedia's privacy practices, the Person can write to Customer Service - Privacy Policy Box 100, Nobleton, ON L0G 1N0

Links To Other Sites And Advertisements
A Quality Of Life Omnimedia Services may contain links to other websites and services. While Quality Of Life Omnimedia tries to link only to sites and services that share Quality Of Life Omnimedia's high standards and respect for privacy, a user should understand that Quality Of Life Omnimedia is not responsible for the content of, or the privacy practices employed by, other companies or websites. This Quality Of Life Omnimedia Privacy Code applies only to Quality Of Life Omnimedia Inc. Services related to this Quality Of Life Omnimedia Privacy Code.

The majority of the advertisements which are displayed in connection with Quality Of Life Omnimedia Services are served through one or more reputable Third Party advertisement-serving companies which deliver the advertisements to users in conjunction with Quality Of Life Omnimedia Services.

Additional Information
Quality Of Life Omnimedia automatically collects certain information about the user's computer hardware and software. This information may include: browser type, operating system type, domain names, access times and referring Web site addresses. This information is used by Quality Of Life Omnimedia to operate the service, to maintain the quality of the service, and to provide general statistics regarding use of Quality Of Life Omnimedia Inc. Sites.

Purpose of Collecting of Personal Information
Quality Of Life Omnimedia has collected and collects Personal Information for the purposes set out below, and shall identify the purposes for which Personal Information is collected at or before the time the information is collected.

Quality Of Life Omnimedia has collected and collects Personal Information for the following purposes: a) to establish and maintain responsible commercial relations with Individuals and to provide ongoing service; b) to understand Individual needs; c) to develop, enhance, market or provide products and services; d) to manage and develop its business and operations, including personnel and employment matters; and

For example;
  • i) Quality Of Life Omnimedia may from time to time use a Person's Personal Information to contact the Person about changes, enhancements or similar notices related to Quality Of Life Omnimedia products and services;
  • ii) if a Person indicated that he/she was interested in receiving offers or information from Quality Of Life Omnimedia or certain of our selected sponsors or advertisers, Quality Of Life Omnimedia may send the Person materials about products and services that Quality Of Life Omnimedia feels may be of interest to the Person; and
  • iii) if a Person enters a contest or other promotion offered on a Quality Of Life Omnimedia website, Quality Of Life Omnimedia may, under the rules of the promotion, use the Person's name and certain other information to administer the promotion, such as contacting, announcing and promoting the winners of the promotion.


  • Obtaining Consent for Collection, Use or Disclosure of Personal Information
    The knowledge and consent of a Person are required for the collection, use or disclosure of Personal Information, except where inappropriate.

    Generally, Quality Of Life Omnimedia shall seek consent to use and disclose Personal Information at the same time it collects the information. However, Quality Of Life Omnimedia may seek consent to use and disclose Personal Information after it has been collected but before it is used or disclosed for a new purpose.

    In obtaining consent, Quality Of Life Omnimedia shall use reasonable efforts to ensure that a Person is advised of the identified purposes for which Personal Information will be used or disclosed. Purposes shall be stated in a manner that can be reasonably understood by the Person.

    Quality Of Life Omnimedia will require Individuals to consent to the collection, use or disclosure of Personal Information as a condition of the supply of a product or service only if such collection, use or disclosure is required to fulfill the identified purposes.

    In determining the appropriate form of consent, Quality Of Life Omnimedia shall take into account the sensitivity of the Personal Information and the reasonable expectations of the Persons.

    In general, the use of products and services by an Individual, or the acceptance of employment or benefits by an Employee, constitutes implied consent for Quality Of Life Omnimedia to collect, use and disclose Personal Information for all identified purposes.

    An Individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Individuals may contact Quality Of Life Omnimedia for more information regarding the implications of withdrawing consent.

    In certain circumstances Personal Information can be collected, used or disclosed without the knowledge and consent of the Person. For example, Quality Of Life Omnimedia may collect or use Personal Information without knowledge or consent if it is clearly in the interests of the Person and consent cannot be obtained in a timely way, such as when the Person is a minor, seriously ill or mentally incapacitated.

    Quality Of Life Omnimedia may also collect, use or disclose Personal Information without knowledge or consent if seeking the consent of the Person might defeat the purpose of collecting the information such as in the investigation of a breach of an agreement or a contravention of a federal or provincial law.

    Quality Of Life Omnimedia may also use or disclose Personal Information without knowledge or consent in the case of an emergency where the life, health or security of an individual or property is threatened.

    Quality Of Life Omnimedia may disclose Personal Information without knowledge or consent to collect a debt, to comply with a subpoena, warrant or other court order, or as may be otherwise related to the legal or regulatory requirements described herein.

    Limiting Collection of Personal Information
    Quality Of Life Omnimedia shall limit the collection of Personal Information to that which is necessary for the purposes identified by Quality Of Life Omnimedia.

    Quality Of Life Omnimedia shall collect Personal Information by fair and lawful means.

    Quality Of Life Omnimedia collects Personal Information primarily from Individuals or its Employees.

    Quality Of Life Omnimedia may also collect Personal Information from other sources including credit bureaus, employers or personal references, or other third parties that represent that they have the right to disclose the information.

    Limiting Use, Disclosure and Retention of Personal Information
    Quality Of Life Omnimedia shall not use or disclose Personal Information for purposes other than those for which it was collected, except with the consent of the Person or as required by law. Quality Of Life Omnimedia shall retain Personal Information only as long as necessary for the fulfillment of the purposes for which it was collected.

    In certain circumstances Personal Information can be collected, used or disclosed without the knowledge and consent of the Person.

    In addition, Quality Of Life Omnimedia may disclose a Person's Personal Information to: a) another person for the development, enhancement, marketing or provision of any of the products or services of Quality Of Life Omnimedia; b) a person who, in the reasonable judgment of Quality Of Life Omnimedia Inc. Companies, is seeking the information as an agent of the Person; c) any Quality Of Life Omnimedia to permit the provision of services requested by the Person, and d) a Third Party or Third Parties, where the Person consents to such disclosure or disclosure is required by law.

    Quality Of Life Omnimedia may disclose Personal Information about its employees: a) for normal personnel and benefits administration; b) in the context of providing references regarding current or former employees in response to requests from prospective employers; or c) where disclosure is required by law.

    Only those Employees of Quality Of Life Omnimedia who require access for business reasons, or whose duties reasonably so require, or properly designated representatives of Quality Of Life Omnimedia, are granted access to Personal Information about Individuals and Employees.

    Quality Of Life Omnimedia shall keep Personal Information only as long as it remains necessary or relevant for the identified purposes or as required by law. Depending on the circumstances, where Personal Information has been used to make a decision about a Person, Quality Of Life Omnimedia shall retain, for a period of time that is reasonably sufficient to allow for access by the Person, either the actual information or the rationale for making the decision.

    Quality Of Life Omnimedia shall maintain reasonable and systematic controls, schedules and practices for information and records retention and destruction which apply to Personal Information that is no longer necessary or relevant for the identified purposes or required by law to be retained. Such information shall be destroyed, erased or made anonymous.

    Accuracy of Personal Information
    Personal Information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.

    Personal Information used by Quality Of Life Omnimedia shall be sufficiently accurate, complete and up-to-date to minimize the possibility that inappropriate information may be used to make a decision about a Person.

    Quality Of Life Omnimedia shall update Personal Information about Persons as and when necessary to fulfill the identified purposes or upon notification by the Person.

    Security Safeguards
    Quality Of Life Omnimedia shall protect Personal Information by security safeguards appropriate to the sensitivity of the information.

    Quality Of Life Omnimedia shall protect Personal Information against such risks as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction, through appropriate security measures. Quality Of Life Omnimedia shall protect the information regardless of the format in which it is held.

    Quality Of Life Omnimedia shall protect Personal Information disclosed to third parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used.

    All employees of Quality Of Life Omnimedia with access to Personal Information shall be required as a condition of employment to respect the confidentiality of Personal Information.

    Openness Concerning Policies and Practices

    Quality Of Life Omnimedia shall make readily available to Persons specific information about its policies and practices relating to the management of Personal Information.

    Quality Of Life Omnimedia shall make information about its policies and practices easy to understand, including:
  • a) The title and address of the person or persons accountable for the compliance with Quality Of Life Omnimedia Inc. Privacy Code and to whom inquiries or complaints can be forwarded;
  • b) The means of gaining access to Personal Information held by Quality Of Life Omnimedia; and
  • c) A description of the type of Personal Information held by Quality Of Life Omnimedia, including a general account of its use.


  • Quality Of Life Omnimedia shall make available information to help Persons exercise choices regarding the use of their Personal Information.

    Access to Personal Information
    Quality Of Life Omnimedia shall inform a Person of the existence, use and disclosure of his or her Personal Information upon request and shall give the Person access to that information.

    A Person shall be able to challenge the accuracy and completeness of the Personal Information and have it amended as appropriate.

    Upon request, Quality Of Life Omnimedia shall afford to a Person a reasonable opportunity to review the Personal Information in the Person's file. Personal Information shall be provided in understandable form within a reasonable time and at minimal or no cost to the Person.

    In certain situations, Quality Of Life Omnimedia may not be able to provide access to all of the Personal Information that they hold about a Person. For example, Quality Of Life Omnimedia may not provide access to information if doing so would likely reveal Personal Information about a Third Party or could reasonably be expected to threaten the life or security of another person. Also, Quality Of Life Omnimedia may not provide access to information if disclosure would reveal confidential commercial information, if the information is protected by solicitor-client privilege, if the information was generated in the course of a formal dispute resolution process, or if the information was collected in relation to the investigation of a breach of an agreement or a contravention of a federal or provincial law, or if the information was collected as part of journalistic, literary or artistic activities. If access to Personal Information cannot be provided, Quality Of Life Omnimedia shall provide the reasons for denying access upon request.

    Upon request, Quality Of Life Omnimedia shall provide an account of the use and disclosure of Personal Information and, where reasonably possible, shall state the source of the information. In providing an account of disclosure, Quality Of Life Omnimedia shall provide a list of organizations to which it may have disclosed Personal Information about the individual when it is not possible to provide an actual list.

    In order to safeguard Personal Information, an individual or employee may be required to provide sufficient identification information to permit Quality Of Life Omnimedia to account for the existence, use and disclosure of Personal Information and to authorize access to the individual's file. Any such information shall be used only for this purpose.

    Quality Of Life Omnimedia shall promptly correct or complete any Personal Information found to be inaccurate or incomplete. Any unresolved differences as to accuracy or completeness shall be noted in the Person's file. Where appropriate, Quality Of Life Omnimedia shall transmit to third parties having access to the Personal Information in question any amended information or the existence of any unresolved differences.

    A Person can obtain information or seek access to his or her Personal Information by contacting a designated representative at Quality Of Life Omnimedia head office.

    An employee can obtain information or seek access to his or her Personal Information by contacting his or her immediate supervisor within Quality Of Life Omnimedia.

    Challenging Compliance
    A Person shall be able to address a challenge concerning compliance with the above principles to the designated person or persons accountable for the compliance of Quality Of Life Omnimedia with Quality Of Life Omnimedia Inc. Privacy Code.
    Quality Of Life Omnimedia shall maintain procedures for addressing and responding to all inquiries or complaints from Persons about Quality Of Life Omnimedia's handling of their Personal Information. If any Person at any time has any questions or concerns about Quality Of Life Omnimedia's privacy practices, the Person can write to Customer Service Privacy Policy, Quality Of Life Omnimedia Inc., Box 100, Nobleton, ON, L0G 1N0

    Quality Of Life Omnimedia shall inform Persons about the existence of these procedures as well as the availability of complaint procedures.

    The person or persons accountable for compliance with Quality Of Life Omnimedia Inc. Privacy Code may seek external advice where appropriate before providing a final response to individual complaints.

    Quality Of Life Omnimedia shall investigate all complaints concerning compliance with Quality Of Life Omnimedia Inc. Privacy Code. If a complaint is found to be justified, Quality Of Life Omnimedia shall take appropriate measures to resolve the complaint including, if necessary, amending its policies and procedures. A Person shall be informed of the outcome of the investigation regarding his or her complaint.

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